---
title: Customer Experience Insights | Pricing Market Research
description: Pricing & insights into the customers' willingness to pay are an integral part of any Customer Experience research. We help you with that.
image: https://www.pricebeam.com/hubfs/Images/SalesTeamsPricing.jpg
---

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- [English](https://www.pricebeam.com/customer-experience)
- [Deutsch](https://www.pricebeam.com/de/kundenerlebnis)
- [Español](https://www.pricebeam.com/es/experiencia-cliente)
- [Français](https://www.pricebeam.com/fr/experience-client)
- [Português](https://www.pricebeam.com/pt/experiencia-do-cliente)
- [Svenska](https://www.pricebeam.com/sv/kundupplevelse)

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- Solutions
  
  ![RGM360](https://www.pricebeam.com/hs-fs/hubfs/RGM360_Headlines.png?width=319&height=255&name=RGM360_Headlines.png)[PriceBeam RGM360](https://www.pricebeam.com/rgm360?hsLang=en) is an end-to-end Revenue Optimization Platform, offering unmatched value by integrating market research, internal data with AI and next-generation simulation and optimization tools.

   Predictive Research 
  
    - [Predictive Revenue Research](https://www.pricebeam.com/predictive-research?hsLang=en)
    - [Willingness-to-Pay](https://www.pricebeam.com/willingness-to-pay?hsLang=en)
    - [Comparative Willingness-to-Pay](https://www.pricebeam.com/comparative-willingness-to-pay?hsLang=en)
    - [Value Attributes / Choice-Based Conjoint](https://www.pricebeam.com/value-attributes?hsLang=en)
    - [Price Pack Architecture](https://www.pricebeam.com/ppa-price-pack-architecture-study?hsLang=en)
    - [Promotion Lab](https://www.pricebeam.com/promotion-optimization?hsLang=en)
    - [Promotion Lab Enhanced](https://www.pricebeam.com/promotion-lab-enhanced?hsLang=en)
    - [Assortment Lab](https://www.pricebeam.com/assortment-optimization?hsLang=en)
    - [Core / Basic Survey](https://www.pricebeam.com/core-study?hsLang=en)
    - [Ranking Analysis / MaxDiff](https://www.pricebeam.com/ranking-analysis-maxdiff?hsLang=en)
    - [Menu-Based Conjoint](https://www.pricebeam.com/menu-based-conjoint-analysis?hsLang=en)
    - [RGM Study](https://www.pricebeam.com/revenue-growth-management?hsLang=en)
    - [RGM Study - Promotion](https://www.pricebeam.com/revenue-growth-management-promotion?hsLang=en)
    - [RGM Study - Ultra](https://www.pricebeam.com/revenue-growth-management-ultra?hsLang=en)
    - [Concept Test](https://www.pricebeam.com/concept-test?hsLang=en)
    - [Claims Test](https://www.pricebeam.com/claims-test?hsLang=en)
    - [Product Variant Test](https://www.pricebeam.com/product-variant-test?hsLang=en)
    - [FAQ](https://www.pricebeam.com/faq?hsLang=en)

   RGM Data Lake 
  
    - [RGM Data Lake](https://www.pricebeam.com/rgm-data-lake?hsLang=en)
    - [Prescriptive Analytics](https://www.pricebeam.com/rgm-data-lake-prescriptive-analytics?hsLang=en)
    - [Stakeholder Communication](https://www.pricebeam.com/rgm-data-lake-stakeholder-communication?hsLang=en)
    - [Data Integration](https://www.pricebeam.com/rgm-data-lake-data-integration?hsLang=en)
    - [FAQ](https://www.pricebeam.com/rgm-data-lake-faq?hsLang=en)

   Simulation & Optimization 
  
    - [RGM Optimizer & Simulator](https://www.pricebeam.com/rgm-optimizer-simulator?hsLang=en)
    - [AI: Virtual Customer Modelling](https://www.pricebeam.com/ai-virtual-customers?hsLang=en)
    - [RGM Simulation](https://www.pricebeam.com/rgm-simulation?hsLang=en)
    - [Prescriptive Optimization](https://www.pricebeam.com/rgm-prescriptive-optimization?hsLang=en)
    - [FAQ](https://www.pricebeam.com/rgm-optimizer-simulator-faq?hsLang=en)
- Industries & Challenges
  
   Industries 
  
    - [FMCGs/CPG](https://www.pricebeam.com/consumer-goods-pricing?hsLang=en)
    - [Cosmetics](https://www.pricebeam.com/cosmetics-pricing?hsLang=en)
    - [Beverages](https://www.pricebeam.com/beverage-pricing?hsLang=en)
    - [Beer, Wine & Spirits](https://www.pricebeam.com/alcoholic-beverage-pricing?hsLang=en)
    - [Apparel](https://www.pricebeam.com/apparel-pricing?hsLang=en)
    - [Home Care](https://www.pricebeam.com/home-care-pricing?hsLang=en)
    - [Home Appliances](https://www.pricebeam.com/home-appliances-pricing?hsLang=en)
    - [Food Products](https://www.pricebeam.com/food-products-pricing?hsLang=en)
    - [Pet Food](https://www.pricebeam.com/pet-food-pricing?hsLang=en)
    - [DIY & Home Improvement](https://www.pricebeam.com/diy-pricing?hsLang=en)
    - [Consumer Services](https://www.pricebeam.com/consumer-services-pricing?hsLang=en)
    - [Media & Publishing](https://www.pricebeam.com/media-and-publishing-pricing?hsLang=en)
    - [Hotels & Hospitality](https://www.pricebeam.com/hospitality-pricing?hsLang=en)
    - [Subscription Services](https://www.pricebeam.com/subscription-services-pricing?hsLang=en)
    - [Phones & Telecom](https://www.pricebeam.com/telecommunication-pricing?hsLang=en)
    - [Memberships](https://www.pricebeam.com/membership-pricing?hsLang=en)

    - [Training & Education](https://www.pricebeam.com/training-and-education-pricing?hsLang=en)
    - [Retail](https://www.pricebeam.com/retail-pricing?hsLang=en)
    - [E-commerce](https://www.pricebeam.com/ecommerce-pricing?hsLang=en)
    - [Events](https://www.pricebeam.com/event-pricing?hsLang=en)
    - [Sports Subscriptions](https://www.pricebeam.com/sports-subscription-pricing?hsLang=en)
    - [Streaming](https://www.pricebeam.com/video-on-demand-pricing?hsLang=en)
    - [Consumer Electronics](https://www.pricebeam.com/consumer-pricing-electronics?hsLang=en)
    - [Start-ups](https://www.pricebeam.com/entrepreneur-pricing?hsLang=en)
    - [SaaS & Software](https://www.pricebeam.com/saas-software-pricing?hsLang=en)
    - [Consumer Finance](https://www.pricebeam.com/consumer-finance-pricing?hsLang=en)
    - [Equity Analysis](https://www.pricebeam.com/equity-analysis-pricing-insights?hsLang=en)
    - [Veterinary Products](https://www.pricebeam.com/veterinary-products-pricing?hsLang=en)
    - [OTC Pharmaceuticals](https://www.pricebeam.com/otc-pharmaceuticals-pricing?hsLang=en)
    - [Automotive](https://www.pricebeam.com/automotive-pricing?hsLang=en)
    - [Auto Aftermarket](https://www.pricebeam.com/automotive-aftermarket-pricing?hsLang=en)

   Pricing Challenges Solved 
  
    - [Pricing New Products](https://www.pricebeam.com/pricing-new-products?hsLang=en)
    - [Brand Health & Pricing](https://www.pricebeam.com/brand-health-pricing?hsLang=en)
    - [M&A Pricing](https://www.pricebeam.com/mergers-and-acquisitions-pricing?hsLang=en)
    - [Investment Portfolios & Pricing](https://www.pricebeam.com/portfolio-growth-pricing?hsLang=en)
    - [Price Segmentation](https://www.pricebeam.com/price-segmentation?hsLang=en)
    - [Sales Team & Pricing](https://www.pricebeam.com/sales-team-pricing?hsLang=en)
    - [International Pricing](https://www.pricebeam.com/international-pricing?hsLang=en)
    - [Navigating New Tariffs](https://www.pricebeam.com/tariffs?hsLang=en)
    - [Price Optimization](https://www.pricebeam.com/price-optimization?hsLang=en)
    - [Price Increases](https://www.pricebeam.com/price-increase-management?hsLang=en)
    - [Pricing Strategy](https://www.pricebeam.com/pricing-strategy?hsLang=en)
    - [Psychological Pricing](https://www.pricebeam.com/psychological-pricing?hsLang=en)
    - [Value-Based Pricing](https://www.pricebeam.com/value-based-pricing?hsLang=en)
    - [Lifecycle Pricing](https://www.pricebeam.com/lifecycle-pricing?hsLang=en)
    - [Market Launch Pricing](https://www.pricebeam.com/market-launch-pricing?hsLang=en)
    - [Value Communication](https://www.pricebeam.com/value-communication?hsLang=en)
    - [Assortment Pricing](https://www.pricebeam.com/assortment-pricing?hsLang=en)
    - [Promotions & Discounts](https://www.pricebeam.com/promotion-pricing?hsLang=en)
- Plans
  
    - [Plans overview](https://www.pricebeam.com/plans?hsLang=en)
    - [Predictive Research Plans](https://www.pricebeam.com/predictive-research-plans?hsLang=en)
    - [RGM Data Lake Plans](https://www.pricebeam.com/rgm-data-lake-plans?hsLang=en)
    - [RGM Optimizer Plans](https://www.pricebeam.com/rgm-optimizer-simulator-plans?hsLang=en)
    - [Pricing Power Tracker](https://www.pricebeam.com/pricing-power-tracker?hsLang=en)
    - [Pricing Power Snapshot](https://www.pricebeam.com/pricing-power-snapshot?hsLang=en)
- Resources
  
    - [Webinars](https://www.pricebeam.com/resources?hsLang=en)
    - [Blog](https://blog.pricebeam.com?hsLang=en)
    - [Case Studies](https://www.pricebeam.com/customer-case-studies?hsLang=en)
    - [Newsletter](https://www.pricebeam.com/newsletter?hsLang=en)
    - [RGM Pulse Survey 2026](https://www.pricebeam.com/rgm-pulse-survey-2026?hsLang=en)
- About
  
    - [Company](https://www.pricebeam.com/about?hsLang=en)
    - [News & Events](https://www.pricebeam.com/news?hsLang=en)
    - [Partners](https://www.pricebeam.com/partners?hsLang=en)
    - [Press](https://www.pricebeam.com/press?hsLang=en)
    - [Careers](https://www.pricebeam.com/careers?hsLang=en)
    - [Contact](https://www.pricebeam.com/contact?hsLang=en)

![Search icon](https://5018647.fs1.hubspotusercontent-na1.net/hubfs/5018647/Design/Icons/Font%20Awesome/search.svg)

# Customer Experience Research

 

How many products or services in an assortment, and their individual prices, are challenges faced by many brand managers, product managers, or customer insight executives. PriceBeam's willingness-to-pay research can reveal how customers see the individual items in the assortment, and how they would choose between them.

Solve different pricing challenges:

- Test willingness-to-pay a premium for brand extensions.
- Determine the ideal number of items in the assortment
- Test price anchoring effects
- Understand willingness-to-pay segments/groups.

[Book a free demo](https://www.pricebeam.com/demo?hsLang=en)

![customerexperience](https://www.pricebeam.com/hubfs/customerexperience.jpg)

 

## Available in 127 countries

Run the analyses in 127 countries around the world without leaving your desk. PriceBeam takes care of finding respondents, asking the right questions in the local language, interpreting results, and delivering the final analysis to you.

- You define the target market and describe the product.
- PriceBeam finds the right respondents in each of the markets.
- Run single-market assessments.
- Run and compare results between countries, as part of international launches or price increases.

![Screenshot 2023-10-02 124731](https://www.pricebeam.com/hubfs/Screenshot%202023-10-02%20124731.png)

## How Does It Work

PriceBeam’s solution conducts extensive market research, collects and analyzes data before delivering a detailed report . This data will enable you to stick out from the competition, maximize profit, and optimize your customer experience.

  

### Define question & target market

 

You describe your product/service on our cloud-based platform. You also define the target market to research.

 

 

### Conduct Market Research

 

We collect market research for the given product/service in the defined target market.

 

 

 

### Analyze

 

We collect and analyze the data.

 

 

 

### Report

 

We report the analysis and conclusions to you in our cloud-based solution.

![Card image icon](https://5018647.fs1.hubspotusercontent-na1.net/hubfs/5018647/raw_assets/public/themes/generator/images/icons/calendar-check.svg)

### Ready to get started?

Book a call with one of our experts and see how we can help.

**Pricing Right, Made Easy**

Almost all companies struggle to price right. They use methods such as cost plus a fixed margin. They use guesses and gut feel. They peg their price to a competitor’s. They price themselves too low, leaving money on the table, or too high, forsaking sales volume. They lose out on the profits they should be earning.

PriceBeam changes all that.

With a methodology that is confirmed to be accurate in thousands of projects, PriceBeam provides AI-powered market insights software that generates actionable insights into consumers' willingness-to-pay, competitive price positioning, packaging and assortment dynamics, promotional benchmarking, and opportunities from new product pricing.

[facebook-f icon](https://www.facebook.com/pricebeam) [Follow us on LinkedIn](https://www.linkedin.com/company/pricebeam) [twitter icon](https://twitter.com/pricebeam) [Follow us on Instagram](https://www.instagram.com/pricebeam) [Follow us on YouTube](https://www.youtube.com/c/pricebeam)

**Company**

[About](https://www.pricebeam.com/about?hsLang=en)

[Careers](https://www.pricebeam.com/careers?hsLang=en)

[Press Resources](https://www.pricebeam.com/press?hsLang=en)

[Partners](https://www.pricebeam.com/partners?hsLang=en)

[Contact Us](https://www.pricebeam.com/contact?hsLang=en)

[Terms](https://www.pricebeam.com/terms?hsLang=en)

[Prize Draw Terms](https://www.pricebeam.com/prize-draw-terms?hsLang=en)

[Privacy](https://www.pricebeam.com/privacy?hsLang=en)

**Resources**

[Blog](https://blog.pricebeam.com?hsLang=en)

[Get a Demo](https://www.pricebeam.com/demo?hsLang=en)

[Webinars](https://www.pricebeam.com/resources?hsLang=en)

[Downloads](https://www.pricebeam.com/resources?hsLang=en)

[Newsletter](https://www.pricebeam.com/newsletter?hsLang=en)

Copyright © 2026 by PriceBeam. All Rights Reserved

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